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What is a flat-rate conference call?      

A flat-rate conference call is when three or more people talk on the phone at the same time at different locations using a toll (404) number.

 
 
Is there a cancellation fee?      

There is never a fee to cancel your Service. However, we do not prorate or credit the unused portion of a month's service.

 
 
How do international callers get connected?      

International callers dial into the conference call the same way domestic participants do.

 
 
How many conference calls can I make in a month?      

There is no limit. You can also setup multiple conference rooms to have meetings occur at the same time

 
 
Does each caller need an conference code or just the leader?      

When you receive your confirmation from AccuConference, you will receive your own permanent Dial-in Number and two conference codes - a moderator code and a participant code. Provide the participant code to each of your conference participants along with the access phone number.

 
 
Do I have to make a reservation for my conference call?      

No. There is no need to make a reservation. Your service is "on" and available for conference calls 24 hours a day and 7 days a week. We do not expect you to let us know when you are planning to have a conference call.

 
 
Can I dial out to a participant?      

No. There is no dial-out feature available with Flat-Rate Conferencing. Outdial is available with our Toll-Free serivce.

 
 
Will I hear a difference in sound or voice quality?      

Unlike "free" conference providers, we use 100% Fiber Optic Lines. You will notice a difference in the audio clarity and reception. Also, every participant will have no problem getting on your conference call.

 
 
Do I have to sign a service contract?      

No. We value your business and know that once you have tried our service you will want to use AccuConference because of the quality service and fantastic rates you will receive in return. We want to earn your business everyday and do not see the need to restrict your freedoms as a customer with binding contracts!

 
 
Can participants use their cell phones to join the conference call?      

Yes you can use your cell phone to call our toll access number and join a conference call.

 
 
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