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Do I have to make a reservation for my conference call?      

No. There is no need to make a reservation. Your service is "on" and available for conference calls 24 hours a day and 7 days a week. We do not expect you to let us know when you are planning to have a conference call.

 
 
Can I dial out to a participant?      

No. There is no dial-out feature available with Flat-Rate Conferencing. Outdial is available with our Toll-Free serivce.

 
 
Will I hear a difference in sound or voice quality?      

Unlike "free" conference providers, we use 100% Fiber Optic Lines. You will notice a difference in the audio clarity and reception. Also, every participant will have no problem getting on your conference call.

 
 
Do I have to sign a service contract?      

No. We value your business and know that once you have tried our service you will want to use AccuConference because of the quality service and fantastic rates you will receive in return. We want to earn your business everyday and do not see the need to restrict your freedoms as a customer with binding contracts!

 
 
Can participants use their cell phones to join the conference call?      

Yes you can use your cell phone to call our toll access number and join a conference call.

 
 
Can I have more than one conference call going at the same time?      

You can have as many conference calls in a month as you want, but not at the same time.

 
 
What is a toll-free conference call?      

A conference call is three or more people talk on the phone at the same time from different locations using a toll-free number. Conference calls allow everyone to be in the same meeting regardless of location.

 
 
How long does it take to set up an account?      

We have instant set up with your on-line application. As soon as we approve your account (usually within minutes), you will receive an email with instructions on how to start using AccuConference for your conference calls.

 
 
How do I make a Conference Call?      

Notify your participants of the day / time of your conference call. Send your participants the toll-free access number and participant code. Instruct your participants to dial the access number at the time you specified. Five minutes before your conference, dial your access number and enter your moderator code. Your conference call will begin immediately!

 
 
How do I schedule a one-time use conference with unique codes?      

Login to you account Under Conference Manager - click on “Schedule Audio Call” Choose Name, Date, Time

 
 
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